Terms of Service

You must be 18 or older to use Wingbie. You confirm this when you sign up.

Wingbieconnects members with independent dating & relationship coaches (“Wings”) for remote, in-person, or async sessions. Coaches are independent contractors — Wingbie facilitates discovery, booking, payments, and communication, but is not a party to the coaching relationship and does not employ coaches or guarantee any particular outcome.

Payment is taken when you book. The price shown for each session is in the currency indicated at checkout, and the total you pay is the price shown. Any applicable sales taxes (such as GST/HST) will be calculated and shown before you confirm payment; where no such taxes are shown, none are charged.

Funds are held securely and released to the coach after the session. If a session is cancelled or doesn’t happen, any refund is issued as account credit (usable toward future bookings) rather than a cash refund, as follows:

• You cancel 12+ hours before the start: full credit. Under 12 hours: 50% credit.
• The coach cancels or doesn’t show: full credit.
• You don’t show: 50% credit.

Account credit is automatically applied to future bookings and expires 12 months after it is issued. This refund policy is part of your purchase contract; nothing here limits any non-waivable rights you may have under applicable consumer protection law.

Sessions are not recorded by default. A session is only recorded when you turn recording on and give consent in the call. Recording your own audio/video requires your consent; a combined recording that captures both participants requires both people to opt infirst. By consenting you agree to the recording being captured and stored. Recordings are private to the session’s participants, are treated as sensitive information, and auto-expire after 90 days. Recording another person without the required consent is prohibited and may be unlawful.

Be respectful. Harassment, hate speech, threats, illegal activity, and attempts to take payments off-platform are prohibited and may result in suspension. Report concerns from the relevant session or profile.

Coaches set their own availability and offerings, must provide accurate information, and receive payouts net of Wingbie’s service fee. As independent contractors, coaches are solely responsible for their own income and sales/GST-HST taxes and for conducting sessions professionally, safely, and lawfully.

Wingbieis provided “as is.” Coaching is not therapy, medical, legal, or financial advice, and is not a substitute for professional help. To the fullest extent permitted by applicable law, Wingbie is not liable for indirect or consequential damages arising from use of the service. Nothing in these terms excludes liability that cannot be excluded under applicable law.

These terms are governed by the laws of the Province of Ontario, Canada, and the federal laws of Canada applicable there, without regard to conflict-of-laws rules.

We may update these terms; material changes will be notified in-app and the version you accepted is recorded. Questions? Email support@wingbie.com. For privacy matters, see our Privacy Policy.